PEOPLE MANAGEMENT


Our people are our main asset at Almaraz-Trillo Nuclear Power Plants (CNAT). Their collaboration, commitment and identification with the Organisation are the best guarantee for safe operation of the plants and achievement of the business objectives. Therefore, the human resources policy aims to promote a work environment that facilitates professional and personal development, with special attention to the health and safety of employees.


At 31 December 2019, CNAT employed a team of 834 professionals characterised by their experience and high qualifications: 52% have a university degree. The CNAT workforce is concentrated mainly in Extremadura with 393 workers at the Almaraz plant (47%), in Castilla-La Mancha with 342 workers at the Trillo plant (41%) and in Madrid, with 99 workers at the Plant’s Offices (12%).


There were 31 new recruits during the year and in all cases prior to recruitment to the work place, they received initial training and coaching about their work place functions. It should be noted that CNAT’s staff have the support of approximately 750 employees of specialist contractors during normal operation. During refuellings, between1,000 and 1,200 additional workers are employed.


Since 2017, CNAT has been certified by AENOR INTERNACIONAL SAU in accordance with ISO-10.667-2: 2011 regarding the provision of evaluation services: Procedures and methods for evaluating people in work and organisational environments.



Industrial Risk Prevention


Based on the basic principle that all workplace accidents could and should be avoided, health and safety of people and the integration of prevention at all levels of the Organisation are a priority for CNAT. The commitment to the Health and Safety of people is a hallmark of Almaraz-Trillo Nuclear Power Plants which have as their ultimate goal the achievement and maintenance of ZERO accidents. For this reason, CNAT Management has promoted a project to improve the preventive culture of the organisation, which we have called the A-ZERO plan.


With this objective, during 2019 a series of lines of action have been promoted as part of this 3-year plan that involves all CNAT workers and with a very important focus on the collaborating companies that perform their work in the Power Plants, including the following:


• Standards and Expectations: The development of new fundamental rules (Rules that Save Lives) regarding prevention of new risk activities (confined spaces, chemical products and pressure lines), in addition to those implemented in previous years, has continued, as well as reviewing and consolidating the tagout process and the physical blockage of equipment at the plants.


• Leadership and motivation: LEADERSHIP in personal safety maintained in the command line, and integrated into the organisation, continues with specific actions such as:


• New process of research, analysis and information about accidents and incidents that enables root causes to be identified, enhancing organisational learning to be enhanced and, from the resulting actions, their repetition avoided.


• Consolidating Safety Prevention Observation (SPO) strategies in which both CNAT and collaborating companies participate, acts at the base of the accident-rate pyramid, improving fault detection and helping to set the safety expectations we want for the organisation. There were over 800 prevention observations during 2019.


• Establishment of Leadership Networks with the involvement of a significant number of executors from both CNAT and collaborating companies.


• Establishment of a recognition and achievement programme both individually and collectively in the field of prevention.


• Communication and Dissemination: With the aim of making the A-ZERO Plan visible and the absolute priority of people’s safety in CNAT evident, impactful, effective communication campaigns have been developed, capable of reaching the entire organisation, and traffic lights have been installed and electronic panels that enable the objectives that CNAT has set itself in terms of prevention to be tracked in real-time.


• Training and prevention: An ambitious and wide-ranging programme has been deployed, in which modern training techniques have been introduced (virtual reality, risk simulators, participatory training and training with target groups etc.), which ensure the highest level of prevention training for all workers in the plants.


• Plan Follow-up: By maintaining a structure (Project Group) that enables the achievements of the Plan to be monitored as well as the establishment of new lines or priorities in it, encouraging management bodies, discussion, analysis and dissemination already in existence or newly created, such as Health and Safety and Coordination Committees for business activities, Prevention Committees and specific Work Groups.


CNAT’s Prevention Service has two Health Surveillance units that supervise the health of workers at the three work places. The medical examinations conducted there apply the specific health surveillance protocols required for each job, according to the risk assessment carried out by Technical Prevention. This unit also performs functions of health care, provides support in medical emergencies and accidents, and maintains Level I accreditation for caring for irradiated and contaminated casualties.


Training


The qualifications of individuals working for Almaraz-Trillo Nuclear Power Plants are one of the priority interest areas, and for that reason CNAT has permanent resources devoted to planning and developing annual training plans for each work site, not only with regard to initial training, but also for refresher-training and management skill training.


In 2019, 546 initial and refresher-training courses were provided, which resulted in 162,356.02 hours of training for 5,5,172 workers, including future plant operators (17 young students in training). The part of the training programme dedicated to refresher-training represented 55.76%, and that corresponding to initial training was 44.24%.


During the year, 819 CNAT employees (99.39% of the total) participated in training activities, totalling 73,986.89 hours of training, and the average training hours per employee was 90.33 hours. Training programmes for future plant operators prior to joining the workforce, resulted in over 26,319 hours training during the year.


With regard to monitoring the qualifications of contracting personnel, CNAT continued to encourage improvements in their training by providing support for planned training activities, and by arranging specific training sessions for these workers. In 2019, 64,062 hours of training were dedicated for 4,336 workers from contracting companies.




OVERALL DISTRIBUTION. 2019 TRAINING PROGRAMME (hours)


Internal communications


Internal communication is a key tool at CNAT to transmit the strategic objectives and values promoted by the organisation and CNAT employees use various communication channels provided by the company including the internal magazine “Mundo CNAT” and the monthly newsletter “En 5 minutos”, a system of information screens distributed throughout the three work places, as well as the corporate Intranet.


During 2019, the objective of achieving “ZERO ACCIDENTS” was continued through the campaign “Do not underestimate risk. It could ruin everything”, which added to the campaign started in 2018 with the motto “Safety at work does not only affect you”, highlights the consequences for the worker that recklessness or non-compliance may have in relation to safety and consequently, for the immediate environment. This reinforces the lines of action established in the “Rules that Save Lives” programme associated with work at height, movement of loads, falls at different levels, work with electrical risk, work with chemical products, work with pressure systems and work in confined spaces.


Together with this objective, the “Move Safely” campaign was also developed to raise awareness of Road Safety, and a programme of recognition of good practices or actions, both individual and collective, in terms of personal safety has been launched.


Another campaign developed in 2019 was dedicated to fire protection: “We are all protection against fires (FP). A thousand workers in the plant are a thousand FP wardens” highlighting fire protection messages in situations of exposure to fire risks in our plants, such as storage areas, passive protections, escape routes and door closures.




RELATIONS WITH SOCIETY


CNAT continues to have direct, fluid and stable relationships with institutions in surrounding areas, and in 2019 semi-annual meetings were held, two at each plant, with the mayors of nearby councils and with the media. All information concerning operational results is presented at these meetings together with news about future plans and projects. 180 personalised meetings were also held with mayors of surrounding councils to study on a bilateral basis the relationships of the Plants with each municipality and potential collaboration channels. In addition, this year management from both plants participated in the Information Committees organised by the official bodies responsible for nuclear energy, providing all information required at any time.


The commitment of Almaraz and Trillo NPPs to their neighbouring communities is reflected in the cooperation agreements that have been renewed in the social/economic and environmental fields, and educational development projects. Similarly, CNAT has renewed cooperation agreements with news and press agencies most representative of the Plant environs, and these are used to promote the training and specialisation of Information Science final year students on nuclear sourced electricity production. Also, a course on nuclear technology for media professionals is provided every year at our facilities in Trillo.


The dissemination actions by CNAT on nuclear energy and operation of its plants are evidenced by through its Information Centres which in 2019 received 7,159 visitors (3,462 at Almaraz and 3,697 at Trillo). Between the two Plants, over one million people have visited the Almaraz and Trillo installations since they began operating in 1977 and 1981 respectively. In addition, both the web site (www.cnat.es) and the blog www.energiaymas.es provide interesting information about plant activities and their environments, and contribute to this effort to expand dissemination of information about the nuclear world.

To ensure continuous improvement of the quality of products and associated services, CNAT ensures that its suppliers are aware of and participate in the company’s work processes and protocols. Trading volume in 2019 was € 275.2 M. Of the total number of identified suppliers with contract awards, 90.74% (402 of 441) are domestic suppliers.